Medical Disclaimer

China MedCare provides independent medical concierge, hospital coordination and non-medical support services for international patients seeking healthcare in China.

Please read the following information carefully before using our website or services.

We Are Not a Medical Provider

China MedCare is not a hospital, clinic, medical practice or healthcare provider.

We do not provide medical diagnosis, medical treatment, prescriptions or professional medical advice.

Our role is to help international patients navigate the practical aspects of accessing healthcare in China, such as identifying potentially relevant hospitals or departments, coordinating appointments and providing logistical or in-person assistance.

Hospital and Doctor Information

Any information we provide regarding hospitals, departments or doctors is intended to help patients explore available healthcare options.

It does not constitute medical advice, a professional referral or a guarantee that a particular hospital, specialist or treatment is appropriate for your condition.

The final decision regarding diagnosis, treatment and suitability for any procedure must be made by qualified medical professionals.

No Guarantee of Treatment or Results

Every patient’s condition is different.

China MedCare cannot guarantee:

• That a hospital or doctor will accept a patient

• That a particular treatment will be recommended

• That a patient will qualify for surgery or another procedure

• The cost or duration of medical treatment

• The outcome of any medical treatment

Treatment plans may change after examination, testing or consultation with the treating medical team.

Patient Stories and Case Studies

Patient stories and case studies published on this website are provided for informational purposes.

Where a case has been adapted from information published by a hospital or other source, this will be identified in the article.

Unless explicitly stated otherwise, patients featured in third-party hospital case studies were not clients of China MedCare, and China MedCare was not involved in their diagnosis, treatment or care.

The experience or outcome of one patient should never be interpreted as a prediction or guarantee of another patient’s outcome.

Medical Costs

Any medical cost information provided through our website or communications should be treated as preliminary unless formally confirmed by the treating healthcare provider.

Hospital fees, examinations, treatment, medication, surgery and hospitalization are separate from China MedCare’s service fees.

Final medical charges are determined by the relevant healthcare provider.

Medical Records and Remote Review

Providing medical reports, photographs, imaging or other information does not establish a doctor-patient relationship with China MedCare.

Where appropriate and requested, information may be forwarded to a hospital or healthcare professional for review.

Any clinical assessment or treatment recommendation must come from the relevant qualified healthcare professional.

Emergency Situations

China MedCare is not an emergency medical service.

If you are experiencing a medical emergency or potentially life-threatening symptoms, seek immediate medical attention through local emergency services or an appropriate hospital.

Do not rely on WhatsApp, email or China MedCare’s website for emergency medical assistance.

Independent Service

China MedCare operates independently from hospitals and healthcare providers unless explicitly stated otherwise.

Any hospital or doctor mentioned on our website should not be interpreted as being affiliated with, employed by or officially represented by China MedCare.